FAQ's
Q: What is a Virtual Assistant?
A: A Virtual Assistant is professional administrative, technical or social assistant who provides their services remotely from a home office. Virtual Assistants consists of individuals as well as companies who work remotely as an independent professional, providing a wide range of products and services both to businesses as well as consumers. Virtual Assistants come from a variety of business backgrounds, but most have several years experience earned in the “real” (non-virtual) business world.
Q: Am I responsible for a Virtual Assistant as an employee?
A: No, Virtual assistants are independent contractors rather than employees. Clients are not responsible for employee-related taxes, insurance or benefits. You also avoid the need for provision of office space, equipment or supplies.
Q: How is the payment structured?
A: Clients pay for 100% of the agreed productive work done by the Virtual Assistant. Productive Work is agreed in your contract or package with the Virtual Assistant.
Q: How do I communicate with my Virtual Assistant?
A: Common modes of communication and data delivery include the Internet, e-mail and phone-call conferences, online work spaces, and fax machine. VOIP and Skype have made it possible to have a Virtual Assistant who can answer your phone remotely without the end user’s knowledge. This allows many businesses to add a personal touch in the form of a receptionist without the additional cost of hiring someone.
Q: What experience should I look for in a Virtual Assistant?
A: Virtual Assistants normally work on a contractual basis and a long-lasting cooperation is standard. Typically 5 years of administrative experience in an office is expected at such positions as executive assistant, office manager/supervisor, secretary, legal assistant, paralegal, legal secretary, real estate assistant, information technology, etc.